Contact Client Services
Client Services is our central one-stop for student inquiries related to admissions, financial aid and awards, transcripts and student accounts.
For undergraduate admissions support, connect with a recruitment advisor.
Hours of Operation
Client Services will be closed for the holiday break from 12:00pm Monday, December 23, 2024, to Friday, January 3, 2025, inclusive.
Extended Winter office hours
January 6 – 24, 2025
By phone or in person
Monday: 9:30am – 4:30pm
Tuesday: 1:00pm – 4:30pm
Wednesday: 9:30am – 4:30pm
Thursday: 9:30am – 4:30pm
Friday: 9:30am – 4:30pm
Office hours
January 27 – June 27, 2025
By phone or in person
Monday: 10:00am – 4:30pm
Tuesday: 1:00pm – 4:30pm
Wednesday: 10:00am – 4:30pm
Thursday: 10:00am – 4:30pm
Friday: 10:00am – 4:30pm
Contact Your Divisional/Faculty, College, or Campus Registrar’s Office
As a University of Toronto student, the Registrar’s Office at your division/faculty (or college for the Faculty of Arts & Science) is your primary place for questions and advising regarding academics, financial aid or personal support.
For in-person Client Services assistance, please visit our temporary location at the School of Continuing Studies (158 St. George Street). Client Services can also be reached through the Service Portal or by phone during office hours. 172 St. George Street remains closed until further notice due to flooding damage.
Hours of Operation:
September 23 – December 23
By phone or in person
Monday: 10:00am – 4:00pm
Tuesday: 1:00pm – 4:00pm
Wednesday: 10:00am – 4:00pm
Thursday: 10:00am – 4:00pm
Friday: 10:00am – 4:00pm
Extended Hours of Operation:
September 3 – 20
By phone or in person
Monday: 9:30am – 4:30pm
Tuesday: 1:00pm – 4:30pm
Wednesday: 9:30am – 4:30pm
Thursday: 9:30am – 4:30pm
Friday: 9:30am – 4:30pm
Holiday Hours
Client Services will be closed from 12:00pm on December 20, 2022 – January 1, 2023. Phone, email, and in-person services will resume on January 2, 2023.